Customer Support Engineer at Vapi
Location: San Francisco Employment Type: Full-time Salary: $90000 - $190000
About the Role
Vapi (/ˈwɑːpi/): We’re creating the shift to voice as humanity’s default interface. We’re the most configurable platform for deploying voice agents. We’re grown to 400,000 developers in 20 months, adding 2,000+ every day. Try talking to Vapi now! Why We’re Hiring This Role: We get a ticket every 7 minutes. We’re hiring a cracked cse to show our customers more love. What You’ll Do: 30 Day: Ramp to 50 tickets a day. 60 Day: Write docs and educate users on building SOTA voice agents. 90 Day: Automate 30% of your tickets with AI agents. Who You Are: You’ve worked at an early startup. You’ve been a CSE at a company we admire. Bonus: You’ve built your own startup. Why Vapi: Generational impact: Build human interface for every business. Ownership culture: 90% of company is previous founders. Kind team: The founders Jordan and Nikhil are Canadians. Tier-1 Investors: YC, KP seed, Bessemer series A. What We Offer: Real stake: We offer competitive salary and excellent equity ownership. Comprehensive health coverage: medical, dental, and vision plans. Team love: We love hanging out and do quarterly offsites. Flexible time off: take what you need. More: catered meals and stipends for transportation, gym, conferences & coaching! Apply for this Job
About Vapi:
Vapi is building the future of voice-native applications. The platform is backed by YC, Khosla Ventures (seed), and Bessemer (Series A).
- 🚀 400,000+ developers in 20 months
- 💼 Enterprise customers: NYLife, Intuit, and more
- 🎯 Mission: Make voice humanity's default interface
Founded by Jordan and Nikhil (both Canadian 🇨🇦)
Contact
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Apply: https://jobs.ashbyhq.com/vapi/3259b26e-18aa-4078-99d2-25d811137652/application